Kapture CX funding, investors and company details

Kapture CX is an emerging Artificial Intelligence (AI) - Automation startup from Bengaluru, working in the space of SaaS – Customer Experience Management, AI-powered CRM, Support Automation. Founded by Vikas Garg, Sheshgiri Kamath, Pearl Tewari.

Company: Adjetter Media Network Private Limited
Sector: Artificial Intelligence (AI) - Automation
Location: Bengaluru
Founders: Vikas Garg, Sheshgiri Kamath, Pearl Tewari

Company overview

Kapture CX is a SaaS company that provides an enterprise-grade omnichannel customer experience management platform, enabling businesses to deliver seamless support across chat, email, voice, and social channels; founded in 2011, the company leverages AI-powered automation and workflow tools to transform customer interactions into exceptional experiences, serving industries like BFSI, retail, travel, and consumer durables while positioning itself as a fast-growing player in India’s SaaS ecosystem. Kapture CX’s mission is to elevate customer experiences by turning ordinary interactions into memorable ones through empathy, innovation, and intelligent automation, while its vision is to empower businesses worldwide to build genuine connections with their customers, spark transformation, and create shared success across industries

Funding rounds

Latest round (Pre Series A): $ 10.00 Mn (₹94.15 Cr.), 2026-06-30. Investors: India Alternatives, Cactus Venture Partners
Past round: $ 4.00 Mn (₹33.28 Cr.), 2023-12-19. Investors: India Alternatives
Past round (Series A): $ 4.00 Mn (₹32.90 Cr.), 2023-07-27. Investors: Cactus Venture Partners